Our website address is: https://www.sveiagroup.com.
Protecting your personal and business information is important to us. We have adopted strong principles in that respect:
Personal information is information about an identifiable individual.
The personal information we collect includes:
We collect information about how you use our website. Even though this information is not linked to your identity, it can be in certain circumstances by using cookies. This is why we consider this data to be personal information as well when linked to your identity. The data we collect includes:
Business information is information about your business.
The business information we collect includes:
How we track your activities
When you browse our website, we track your activities to infer your interests based on pages you have visited. We may match this information to your specific user profile as soon as you identify yourself on our website by using cookies. We may do so to know what your interests are, to promote our products and services to you or your business, and to offer you or your business products or services that are more relevant to you or your business.
What cookies are and what we can do with them
Cookies are files that a website automatically creates and stores on your computer to collect information on your web browsing activities. We use first-party cookies to improve your user experience, as do most websites.
Our website creates first-party cookies that allow us to:
For example, we can know if you have already completed a survey so we do not ask you to do it again. These cookies are called persistent cookies, because they stay in your browser after you have closed your session.
We also use Google Ads and other third-party cookies for marketing purposes. With cookies, we can:
You can disable cookies
You can disable cookies in your browser’s settings. You will still be able to access our website, although some features may not work optimally.
We use Google Analytics to collect data about how you use our website (web analytics)
We use Google Analytics to analyze how users use our website.
Google Analytics makes your data anonymous by removing part of your IP address.
You can opt out of Google Analytics by installing this add-on on your browser.
This policy does not cover personal or business information you or your business give to social media companies
We only collect your personal or business information if it relates directly to consulting and advising programs or SVEIA GROUP’s activities and for the following purposes:
To identify you or your business
We use your personal or business information to identify you or your business.
To register you or your business
We use your personal or business information to register you, notably for an event.
To communicate with you or your business
We use your personal or business information to communicate with you and to answer your questions.
To get deeper knowledge, make predictions, or generate recommendations through advanced analytics
We use your personal or business information to perform advanced analytics. We examine this information using sophisticated data analysis techniques and tools to get deeper knowledge, make predictions, or generate recommendations for you and your business.
To develop new products and services
We may use your personal or business information to help develop new products and services.
To develop new internal tools and models
We use your personal and business information to develop new tools and models so that SVEIA GROUP can improve its business consulting and advisory or activities for the benefit of its client.
To advise you or your business when you or your business request our products or services and to improve your experience
We use your personal or business information to provide tailored advice and direct you towards the most appropriate resources, products, and services upon your request. This way, we make sure our advice, resources, products and services are best suited to you and your business profile.
To analyze how you use our website and improve your experience
We collect and analyze data about web traffic and visits on our website. This is called web analytics. Web analytics allow us to:
To promote our products and services to you
We send you promotional emails only if you have specifically agreed to receive them. For example, if you have subscribed to one of our newsletters.
Whenever you have specifically given your consent, you can revoke your consent at any time. For example, you can always opt out of one of our newsletters.
To offer you products and services that meet your needs
We use your personal or business information to offer you or your business customized consulting and advisory services.
Your personal or business information can be stored outside Canada because we use third-party service providers to store and process your personal or business information.
We take stringent measures to ensure that your personal and business information is protected and handled properly.
Our employees may view your personal or business information for their work directly related to services relating to you and your business needs.
They will not view your personal information for any other reason.
We may share your personal or business information with authorities in case of fraud or suspected fraud.
In exceptional cases, we may communicate your personal or business information to others without your consent:
You can access your personal information at any time
To do so, please contact us.
You can ask us to correct any error or omission
You can ask us to make corrections to personal or business information that we have that is not accurate. If we do not make these corrections, you can ask us to add annotations to your personal information to explain why certain corrections you asked were not made. Finally, you can ask us to notify certain persons about these corrections or annotations. To do so, please contact us.
You can express your privacy concerns by contacting us through email.
To do so, please contact us.
To file a privacy complaint, you must send an email to our Chief Operating Officer
This ensures that we keep a record of your complaint. SVEIA GROUP’s Chief Operating Officer will respond to you as soon as possible.
Note that your complaint must be about your privacy or about how we deal with your personal information.
If you are not satisfied with how we respond to your complaint, you can contact the Office of the Privacy Commissioner of Canada.
What if the policy has changed?
If this policy has changed, you will be governed by the updated version of the policy.
This policy is governed by the laws of Alberta and Canada. This policy complies with the Privacy Act of Canada.
Feel free to contact us: